VIRTUAL ASSISTANT CONTRACT
A virtual assistant contract between a provider and a client, ready to customize, send, and e-sign.
PREPARED FOR
Acme Co
PREPARED BY
Northwind Studio
DATE
August 18, 2026
VIRTUAL ASSISTANT CONTRACT
A support agreement between Northwind Studio and Acme Co covering ongoing administrative and executive support.
PREPARED FOR
Acme Co
PREPARED BY
Northwind Studio
DATE
August 18, 2026
Northwind Studio
VIRTUAL ASSISTANT CONTRACT
This agreement is entered into by Northwind Studio (the "Assistant") and Acme Co (the "Client") for the virtual support services described below. Replace the sample details with the specifics of the tasks, tools, and coverage window before signing.
HOURS
40/mo
Monthly hour bank covering scheduled and on-demand tasks.
RESPONSE
4 hrs
First response on new tasks during business hours, Monday to Friday.
TERM
Monthly
Month-to-month engagement after an initial 30-day trial period.
The Client wishes to engage the Assistant to handle recurring administrative, inbox, and scheduling work so the Client's team can focus on higher-value activity. The Assistant has the operational experience, tool fluency, and discretion needed to deliver those services within the coverage window agreed below. This agreement supersedes any prior verbal or written understanding on the same subject.
Northwind Studio
VIRTUAL ASSISTANT CONTRACT
Support is grouped into three tracks so the Client can see how the monthly hour bank is used and what falls outside the standard scope.
TRACK 1 · INBOX AND CALENDAR
Daily inbox triage using shared labels, scheduling meetings across time zones, holding the Client's calendar to agreed focus blocks, and drafting reply templates for common requests.
TRACK 2 · TRAVEL AND OPERATIONS
Travel research and booking, itinerary building, expense capture and coding, vendor coordination, and simple document preparation using the Client's templates.
TRACK 3 · PROJECT SUPPORT
Light project management, research briefings on defined topics, CRM hygiene, and preparation for recurring meetings including agendas, notes, and follow-up tracking.
Not included: bookkeeping and tax filing, legal drafting, personal errands, and 24/7 coverage. New scope can be added in writing at any time.
Northwind Studio
VIRTUAL ASSISTANT CONTRACT
Support is billed as a monthly retainer that covers the hour bank and coverage window described above. Overage hours are billed at the rate below.
| Item | Rate | Qty | Amount |
|---|---|---|---|
| Inbox and calendar management | $800 | 1 | $800 |
| Travel, expenses, and operations | $600 | 1 | $600 |
| Project and research support | $800 | 1 | $800 |
| Total per month | $2,200 | ||
| Milestone | Share | Amount |
|---|---|---|
| On signature (first month) | 100% | $2,200 |
| 1st of each following month | Monthly | $2,200 |
| Overage hours beyond 40 per month | Hourly | $55 / hour |
The engagement runs month-to-month with a 30-day cancellation window on either side. The Assistant will treat all Client information as confidential during and after the engagement and will return or delete Client files on request when the engagement ends.
Northwind Studio
VIRTUAL ASSISTANT CONTRACT
To start support, complete the fields below and sign. Access to the Client's tools is provisioned on the confirmed start date.
COVERAGE WINDOW
SUPPORT START DATE
CLIENT
Acme Co
ASSISTANT
Northwind Studio
The Virtual Assistant Contract template is a five-page document for locking down VA support before onboarding begins. It carries a support overview with stat cards, recitals, a three-track service breakdown, a monthly retainer fee table, and an acceptance page with inputs and signatures.
It is intentionally simple: rename what needs renaming in Bonsai, list your actual hours and tools, and set the monthly fee. Merge fields handle the assistant and client details, and the last page collects the coverage window, start date, and both signatures.
Everything below comes pre-configured. Turn sections on or off, edit the copy, or add your own — Bonsai remembers your choices for next time.
Can I edit every section? Yes — every heading, paragraph, stat, table row, and signature block is fully editable in Bonsai.
Can I change the monthly hours? Yes — update the hours stat and adjust the retainer fee row to match.
Do merge fields auto-fill? Yes — Sender, Receiver, and Date pull from your client contact and the current date automatically.