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Gap analysis template
Gap analysis template

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Date: March 8th 2023



Acme LLC.

Corporation Corp.

This Contract is between Client (the "Client") and Acme LLC, a California limited liability company (the "Coach").

The Contract is dated January 23, 2023.


1.1 Project. The Client is hiring the Coach to develop a coaching relationship between the Client and Coach in order to cultivate the Client's personal, professional, or business goals and create a plan to achieve those goals through stimulating and creative interactions with the ultimate result of maximizing the Client's personal or professional potential.

1.2 Schedule. The Coach will begin work on February 1, 2023 and will continue until the work is completed. This Contract can be ended by either Client or Coach at any time, pursuant to the terms of Section 4, Term and Termination.

The Coach and Client will meet by video conference, 4 days per month for 2 hours.

1.3 Payment. The Client will pay the Coach an hourly rate of $150. Of this, the Client will pay the Coach $500.00 (USD) before work begins.

1.4 Expenses. The Client will reimburse the Coach's expenses. Expenses do not need to be pre-approved by the Client.

1.5 Invoices. The Coach will invoice the Client in accordance with the milestones in Section 1.3. The Client agrees to pay the amount owed within 15 days of receiving the invoice. Payment after that date will incur a late fee of 1.0% per month on the outstanding amount.

1.6 Support. The Coach will not be available by telephone, or email in between scheduled sessions.


- A coaching relationship is a partnership between two or more individuals or entities, like a teacher-student or coach-athlete relationship. Both the Client and Coach must uphold their obligations for the relationship to be successful.

- The Coach agrees to maintain the ethics and standards of behavior established by the International Coaching Federation (ICF).

- The Client acknowledges and agrees that coaching is a comprehensive process that may explore different areas of the Client's life, including work, finances, health, and relationships.

- The Client is responsible for implementing the insights and techniques learned from the Coach.


3.1 Overview. This section contains important promises between the parties.

3.2 Authority To Sign. Each party promises to the other party that it has the authority to enter into this Contract and to perform all of its obligations under this Contract.

3.3 Coach Has Right To Give Client Work Product. The Coach promises that it owns the work product, that the Coach is able to give the work product to the Client, and that no other party will claim that it owns the work product. If the Coach uses employees or subcontractors, the Coach also promises that these employees and subcontractors have signed contracts with the Coach giving the Coach any rights that the employees or subcontractors have related to the Coach's background IP and work product.

3.4 Coach Will Comply With Laws. The Coach promises that the manner it does this job, its work product, and any background IP it uses comply with applicable U.S. and foreign laws and regulations.

3.5 Work Product Does Not Infringe. The Coach promises that its work product does not and will not infringe on someone else's intellectual property rights, that the Coach has the right to let the Client use the background IP, and that this Contract does not and will not violate any contract that the Coach has entered into or will enter into with someone else.

3.7 Client-Supplied Material Does Not Infringe. If the Client provides the Coach with material to incorporate into the work product, the Client promises that this material does not infringe on someone else's intellectual property rights.


This Contract is ongoing until it expires or the work is completed. Either party may end this Contract for any reason by sending an email or letter to the other party, informing the recipient that the sender is ending the Contract and that the Contract will end in 7 days. The Contract officially ends once that time has passed. The party that is ending the Contract must provide notice by taking the steps explained in Section 9.4. The Coach must immediately stop working as soon as it receives this notice unless the notice says otherwise.

If either party ends this Contract before the Contract automatically ends, the Client will pay the Contractor for the work done up until when the Contract ends. The following sections don't end even after the Contract ends: 3 (Representations); 6 (Confidential Information); 7 (Limitation of Liability); 8 (Indemnity); and 9 (General).


The Client is hiring the Coach as an independent contractor. The following statements accurately reflect their relationship:

- The Coach will use its own equipment, tools, and material to do the work.

- The Client will not control how the job is performed on a day-to-day basis. Rather, the Coach is responsible for determining when, where, and how it will carry out the work.

- The Client will not provide the Coach with any training.

- The Client and the Coach do not have a partnership or employer-employee relationship.

- The Coach cannot enter into contracts, make promises, or act on behalf of the Client.

- The Coach is not entitled to the Client's benefits (e.g., group insurance, retirement benefits, retirement plans, vacation days).

- The Coach is responsible for its own taxes.

- The Client will not withhold social security and Medicare taxes or make payments for disability insurance, unemployment insurance, or workers compensation for the Coach or any of the Coach's employees or subcontractors.


6.1 Overview. This Contract imposes special restrictions on how the Client and the Coach must handle confidential information. These obligations are explained in this section.

6.2 The Client's Confidential Information. While working for the Client, the Coach may come across, or be given, Client information that is confidential. This is information like customer lists, business strategies, research & development notes, statistics about a website, and other information that is private. The Coach promises to treat this information as if it is the Coach's own confidential information. The Coach may use this information to do its job under this Contract, but not for anything else. For example, if the Client lets the Coach use a customer list to send out a newsletter, the Coach cannot use those email addresses for any other purpose. The one exception to this is if the Client gives the Coach written permission to use the information for another purpose, the Coach may use the information for that purpose, as well. When this Contract ends, the Coach must give back or destroy all confidential information, and confirm that it has done so. The Coach promises that it will not share confidential information with a third party, unless the Client gives the Coach written permission first. The Coach must continue to follow these obligations, even after the Contract ends. The Coach's responsibilities only stop if the Coach can show any of the following: (i) that the information was already public when the Coach came across it; (ii) the information became public after the Coach came across it, but not because of anything the Coach did or didn't do; (iii) the Coach already knew the information when the Coach came across it and the Coach didn't have any obligation to keep it secret; (iv) a third party provided the Coach with the information without requiring that the Coach keep it a secret; or (v) the Coach created the information on its own, without using anything belonging to the Client.

6.3 Third-Party Confidential Information. It's possible the Client and the Coach each have access to confidential information that belongs to third parties. The Client and the Coach each promise that it will not share with the other party confidential information that belongs to third parties, unless it is allowed to do so. If the Client or the Coach is allowed to share confidential information with the other party and does so, the sharing party promises to tell the other party in writing of any special restrictions regarding that information.


Neither party is liable for breach-of-contract damages that the breaching party could not reasonably have foreseen when it entered this Contract.


8.1 Overview. This section transfers certain risks between the parties if a third party sues or goes after the Client or the Coach or both. For example, if the Client gets sued for something that the Coach did, then the Coach may promise to come to the Client's defense or to reimburse the Client for any losses.

8.2 Client Indemnity. In this Contract, the Coach agrees to indemnify the Client (and its affiliates and their directors, officers, employees, and agents) from and against all liabilities, losses, damages, and expenses (including reasonable attorneys' fees) related to a third-party claim or proceeding arising out of: (i) the work the Coach has done under this Contract; (ii) a breach by the Coach of its obligations under this Contract; or (iii) a breach by the Coach of the promises it is making in Section 3 (Representations).

8.3 Coach Indemnity. In this Contract, the Client agrees to indemnify the Coach (and its affiliates and their directors, officers, employees, and agents) from and against liabilities, losses, damages, and expenses (including reasonable attorneys' fees) related to a third-party claim or proceeding arising out of a breach by the Client of its obligations under this Contract.


9.1 Assignment​. This Contract applies only to the Client and the Coach. Neither the Client nor the Coach can assign its rights or delegate its obligations under this Contract to a third-party (other than by will or intestate), without first receiving the other's written permission.

9.2 Arbitration. As the exclusive means of initiating adversarial proceedings to resolve any dispute arising under this Contract, a party may demand that the dispute be resolved by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules.

9.3 Modification; Waiver. To change anything in this Contract, the Client and the Coach must agree to that change in writing and sign a document showing their contract. Neither party can waive its rights under this Contract or release the other party from its obligations under this Contract, unless the waiving party acknowledges it is doing so in writing and signs a document that says so.

9.4. Noticies.

(a) Over the course of this Contract, one party may need to send a notice to the other party. For the notice to be valid, it must be in writing and delivered in one of the following ways: personal delivery, email, or certified or registered mail (postage prepaid, return receipt requested). The notice must be delivered to the party's address listed at the end of this Contract or to another address that the party has provided in writing as an appropriate address to receive notice.

(b) The timing of when a notice is received can be very important. To avoid confusion, a valid notice is considered received as follows: (i) if delivered personally, it is considered received immediately; (ii) if delivered by email, it is considered received upon acknowledgement of receipt; (iii) if delivered by registered or certified mail (postage prepaid, return receipt requested), it is considered received upon receipt as indicated by the date on the signed receipt. If a party refuses to accept notice or if notice cannot be delivered because of a change in address for which no notice was given, then it is considered received when the notice is rejected or unable to be delivered. If the notice is received after 5:00pm on a business day at the location specified in the address for that party, or on a day that is not a business day, then the notice is considered received at 9:00am on the next business day.

9.5 Severability. This section deals with what happens if a portion of the Contract is found to be unenforceable. If that's the case, the unenforceable portion will be changed to the minimum extent necessary to make it enforceable, unless that change is not permitted by law, in which case the portion will be disregarded. If any portion of the Contract is changed or disregarded because it is unenforceable, the rest of the Contract is still enforceable.

9.6 Signatures. The Client and the Coach must sign this document using Bonsai's e-signing system. These electronic signatures count as originals for all purposes.

9.7 Governing Law. The validity, interpretation, construction and performance of this document shall be governed by the laws of the United States of America.

9.8 Entire Contract. This Contract represents the parties' final and complete understanding of this job and the subject matter discussed in this Contract. This Contract supersedes all other contracts (both written and oral) between the parties.



Acme LLC.

Corporation Corp.
Table of contents

Gap analysis is key for strategic planning. It helps see the difference between where your business stands today and where you want it to be—covering everything from skills to markets. It’s a big deal for spotting what’s missing, which helps you make your business processes better and manage performance more effectively. Our template makes it easier to get a handle on all kinds, like security, vendor, and training gap analysis.

Introduction to gap analysis

Gap analysis is all about finding where you're falling short. It compares your current business state to where you'd like to be, highlighting where you need to up your game. These gaps might be in areas like market, data, or security. We look at the big three: skills, process, and market gap analysis. Getting these insights is crucial for stepping up your business game and managing performance smarter.

Definition of gap analysis


Businesses use gap analysis to figure out what’s missing between today's performance and tomorrow's goals. It scopes out gaps across various business aspects, including skills and markets. The goal? To make business processes slicker, boost performance, and prep for future market shifts. It’s about moving from where you are to where you want to be.

Importance of gap analysis in business

Gap analysis is vital in strategic planning, helping bridge what is with what should be. By identifying gaps in skills, processes, and more, a company can see where it needs to improve. Regular gap analysis keeps a business on its toes, ensuring it stays competitive and on track with its strategic objectives.

Components of a gap analysis

A gap analysis plays a big part in strategic planning, focusing on where a business needs to get better. It looks at performance management and understanding business goals. There are many types, like skills and market gap analysis, each pinpointing different needs based on what the organization is after.

Current state

Right now, without strong strategic planning and performance management, business improvements aren’t where they should be. A thorough gap analysis is critical to grasp both the current and the ideal future state. A deep dive into market, data, and skills gap analysis not only spots the gaps but also lays out steps for training that can boost performance.

Bonsai is the ultimate project management tool, offering a single platform that caters to the diverse needs of modern businesses. It integrates client management, project tracking, financial oversight, and team collaboration, streamlining the entire project lifecycle.

Link to Team Management

A gap analysis using Bonsai focuses on several key components, especially in the planning phase. It begins with defining the current state of the project, understanding where it stands in terms of performance and processes.

Desired state

The future state a business aims for is shaped by thorough gap analysis, looking at areas like skills and processes. These insights are key to understanding where the business stands and what it needs to improve. Achieving this state boosts performance management and makes the most of skills, market insights, and processes, driving growth.

The gap

The Gap focuses on using gap analysis to enhance strategic planning and operational performance. It zeroes in on the differences between current and future states, using key types of gap analysis like skills and market. This effort creates a detailed plan for improving business processes and spotting performance blockers.

Strategies to bridge the gap

Strategic planning is crucial to bridge the gap between current and future states. By using analyses like skills and market gap analysis, businesses can spot shortcomings and set the stage for improvement. Tying this to performance management and training ensures progress is tracked and goals are met. Adding vendor gap analysis gives a complete picture, helping craft a solid plan to close the gap.

Types of gap analysis


When you look at gap analysis, there are many types to consider. Skills gap analysis is all about finding what skills your team needs that they don't have right now. Process gap analysis looks at your business processes to see what could be better. Market gap analysis helps you spot opportunities in the market that could give you an edge over competitors.

Other types you might run into include data, security, vendor, and training gap analysis. Each type helps you see where you are, where you want to be, and how to get there by improving performance.

Product gap analysis

In strategic planning, knowing your gaps is key. Whether it's seeing where your market position could be stronger or making your business processes smoother, it's all about finding those gaps. Skills gap analysis is great for managing how your team performs, and training gap analysis helps you figure out where more training could boost skills.

Then you've got data and security gap analysis, which are super important for keeping your info safe and well-managed.

Market/usage gap analysis

Gap analysis is super important in planning your strategy. It helps you figure out what's missing and how to fix it. For example, if your team's skills aren't lining up with what you need, skills gap analysis can point that out. Or, market gap analysis might show you new areas to grow into.

Process gap analysis can be a game changer by helping you streamline what you do and perform better.

Competitive gap analysis

Our strategy sessions really lean on gap analysis. We focus on seeing where we stand in the market, what skills our team needs, and how our data handling stacks up. This helps us spot the gaps between where we are and where we want to be.

Understanding these gaps lets us plan better and make our operations smoother and more efficient.

Steps to conduct a gap analysis

First up, figure out where things stand with your business processes or how your team is doing. What's working? What's not? Then think about where you want to go—set some goals.

Next, find the gaps between where you are now and where you want to be. You might use skills, process, market, data, security, or vendor gap analysis to do this.

Lastly, make a plan to bridge those gaps. This could mean improving your processes, training your team differently, or maybe something else depending on what the gaps are.

Identifying the area to be analyzed

We're diving deep into where we can get ahead in the market, what skills our team needs, and how we can perform better overall. A solid market gap analysis helps us see growth opportunities. Skills gap analysis checks our team's strengths and gaps. Process gap analysis finds kinks in how things are done.

We'll look at where we are now and plan out steps to get to where we want to be.

Analysis of the current situation

Right now, a lot of companies are focusing on gap analysis as a key part of planning. They're looking at where they might be falling short in skills and processes. It's all about getting a clear view of the current state to plan for a better future.

Business process improvement is huge, especially with the need to stay competitive and secure in how data is handled.

Envisioning the desired outcome

Using gap analysis, we want to find out where we're lacking and how we can fix it. We look at skills, security, and market positions to understand and address these gaps. This review will help us shape our strategies for better performance and closing those gaps to reach our goals.

Identifying the gap

It's crucial to use gap analysis in your planning to spot where performance isn't up to par. Whether it's skills, market, or data, knowing these gaps helps you plan how to grow sustainably.

You might also need to consider security or vendor gaps to ensure your training and business alignment are on track.

Developing an action plan

A solid action plan starts with a thorough gap analysis. Identify where you are versus where you want to be with skills and processes. Once you know the gaps, you can plan improvements.

Developing an action project plan strategy with the Bonsai project management tool involves setting clear Objectives and Key Results (OKRs). Begin by defining precise objectives that align with your project's vision. Break these down into measurable key results to track progress.

Link to Task Management

Utilize Bonsai's features for task automation and timeline visualization to efficiently manage workloads and deadlines. Regularly review project insights to adjust strategies based on actual performance versus planned outcomes

Use the insights from your analysis to manage performance better, like creating new training or improving security measures. This helps make sure every part of your business is aligned with your goals.

Gap analysis template: a comprehensive guide


A gap analysis pits your business's current state against where you'd like it to be, shining a light on areas where you're falling short. Whether you're examining skills, processes, or market positions, the goal is always to pinpoint obstacles to progress. This is a cornerstone of strategic planning, uncovering ways to enhance business processes, ramp up performance management, and make other improvements. You might also look into data gaps, security vulnerabilities, or vendor issues to identify specific weak spots.

The analysis kicks off by mapping out what you're doing now versus your goals. From there, it identifies the gaps. The findings help set achievable, impactful goals for things like training and lay out plans to bridge these gaps. With measurable benchmarks, gap analysis is a systematic method to seal those gaps.

Key elements of a gap analysis template

A gap analysis template includes three main parts: the current state, the desired future state, and the gaps in performance between them. It's a tool for strategic planning, aiming to boost business processes and manage performance better. Depending on what you're focusing on—be it skills, processes, market insights, data security, vendor relationships, or training—the template adapts to fit.

How to use a gap analysis template

In strategic planning, a gap analysis template helps pinpoint where performance isn't up to scratch. It's about aligning your current situation with where you want to be. Starting with your current performance, the template guides you to outline your goals and then spot the gaps. This makes improving your business processes a clear-cut, step-by-step process.

You can also apply it to areas like data security, vendor management, or training, ensuring you cover all bases in performance gaps.

Real-world examples of gap analysis

Let's say an IT firm is assessing its security. A security gap analysis might review their current safeguards, pinpoint weaknesses, and help plan for a more secure future. This could involve checking policies, tech, and procedures.

In corporate training, a training gap analysis might compare employees' current skills and knowledge against what's needed for peak performance. It's key for enhancing business processes and managing performance.

Or consider a market gap analysis. A business might explore new growth opportunities within its market that it hasn't yet tapped into. This involves analyzing current market data, checking out the competition, and understanding customer needs.

Gap analysis in marketing

In marketing and strategic planning, gap analysis is crucial for spotting the difference between your current market position and where you'd like to be. Whether it's about skills, processes, or market insights, this analysis identifies performance gaps, aids in process and performance management, and even impacts training and security strategies. A thorough data gap analysis can reveal areas needing improvement, guiding effective strategies.

Gap analysis in human resources

In HR, gap analysis is vital for spotting performance gaps, helping in business process and performance enhancement. It involves reviewing current employee performance and comparing it with the desired level.

This can focus on various areas, such as skills—identifying what competencies are missing—or training—spotting gaps in professional development. Even vendor analysis is key, assessing third-party service effectiveness. These insights are crucial for fine-tuning performance management and aligning with organizational goals.

Software tools for gap analysis

Looking for tools to spot the missing pieces in your business puzzle? You’re in luck. There’s a bunch of nifty software out there that’s perfect for finding those gaps. Whether it’s figuring out where your team’s skills need a boost, smoothing out your processes, or seeing where you stand in the market, these tools have got you covered.

Dive into the nitty-gritty of your data or beef up your security to keep those sneaky risks at bay. Once you know where you are, you can map out where you want to be. These gap analysis wizards are like your business’s GPS, guiding your strategy and shining a light on the tweaks you need for top-notch performance. Plus, they’re aces for keeping your crew sharp and your operations slick.


Bonsai offers a comprehensive suite of software tools tailored for effective gap analysis in project management. It shines as a business management platform, providing a robust framework for identifying discrepancies between current operations and strategic objectives.

Developing an action project plan strategy with the Bonsai project management tool involves setting clear Objectives and Key Results (OKRs). Begin by defining precise objectives that align with your project's vision. Break these down into measurable key results to track progress.

Businesses can pinpoint areas needing improvement, craft detailed action plans, and set precise targets for growth. Its user-friendly interface simplifies the gap analysis process, making it accessible for agencies and freelancers alike to optimize their workflows, enhance productivity, and achieve success. Bonsai's project management tool streamlines gap analysis by providing a clear framework for identifying and bridging business performance gaps.


Think of Smartsheet as your business’s Swiss Army knife for gap analysis. It’s stacked with features for all sorts of checks, from skills to security. Get the lowdown on where you stand and plot out your next big move.

This platform’s a powerhouse for planning your company’s future, buffing up your business processes, and keeping your performance on point. It’s all about spotting the differences and making things better. And with a whole menu of analyses like data, vendor, and training, you’ll have a crystal-clear picture of how to step up your game.

Microsoft Excel

Microsoft Excel is like the old reliable of gap analysis. It’s all about strategic planning, helping you bridge the gap between today and your dream tomorrow. It’s a must-have for managing performance and polishing your processes.

With Excel, you can whip up a super-organized data stash that makes it a breeze to spot gaps and make smart choices. Pivot tables and formulas? They’re your best pals for digging deeper into your analysis. And hey, it’s not just about the numbers. Excel’s great for training, security, market, and even checking out your vendors. It’s the toolkit every analyst wants.


Lucidchart is your go-to for drawing a clear line between now and wow. It’s all about strategic planning and making your business processes better by spotting the gaps. This tool’s a whiz at visual diagrams, making it easy to see where you need to level up.

It’s a champ at highlighting where you can improve, helping with everything from training to data security. Want to make a splash in the market? Lucidchart got your back. It’s the secret weapon for boosting your business’s brainpower.

Conclusion: making the most of gap analysis

Wrapping it up, gap analysis is a big deal for any business aiming high. It’s your roadmap for strategic planning and sprucing up your processes. With it, you can pinpoint where you’re rocking it and where you need to ramp up.

Security and vendor checks? They’re key for managing your mojo and getting your act together. Squeeze every drop of goodness out of gap analysis, and you’re setting the stage for some serious growth. Here’s to your business hitting the high notes!

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Gap analysis template

First Name
Last Name
Acme LLC.
First Name
Last Name
Corporation Corp.
First Name
Last Name
Acme LLC.
First Name
Last Name
Corporation Corp.