Free Scope of Work Templates

Welcome to our gallery of scope of work templates. You can search by industry to find a scope of work template specifically for your freelance profession.

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What is a Scope of Work Template?

Scope of work templates are pre-designed documents that freelancers can edit to define the responsibilities, tasks, timelines and deliverables of any project. These templates come with sections you can quickly fill and send to your client before a project begins. The ultimate goal is to clarify the agreed-upon expectations to clients without creating copy from scratch.

A well-written scope of work includes:

  • Project objectives: outline the problem statement and the reason why the project exists
  • Project milestones: specifies important phases for easy tracking and measuring of goals
  • Project deliverables: mention key work to be delivered at the end of a project
  • Expected outcomes: aligns the project goals with the business objective
  • Payment cost: summarizes project fees and payment terms
  • Terms and conditions: set expectations with clear guidelines


Freelancers usually send the scope of work to clients during the project planning phase. It’s usually a section within the proposal. The more organized and detailed a scope of work is, the easier it becomes for a client to approve a budget estimate and start the project.

When editing a template, you should save a master copy using the information that you require every time you share this particular document. For example, this could include your contact details, certain deliverables that span all projects (such as research or client interviews), onboarding activities, and your payment terms and conditions.

A scope of work template should be a document that’s pre-saved, ready to go with this important info. It saves you the time and effort of writing it from scratch whenever you’re outlining a new project’s timelines and milestones.

Instead, you’d simply open the template, make a copy, type in anything that’s relevant to the project (such as dates, budgets, and details of the work to be completed), and then save it with a unique identifier, before sending it to your client.

Our scope of work templates are super easy to edit

Why Use a Scope of Work Template?

There are some obvious reasons why you should use a templated SOW document:

  1. Creating a document that can be used over and over saves precious time and energy
  2. It allows you to be consistent with your tone and messaging
  3. You can add your branding to the document, reinforcing your professionalism
  4. It provides clarity to your client, laying out exactly what you will do, how long it will take, and how much it will cost
  5. And you can track and monitor the success of each project, fine-tuning your SOW as you go, rather than starting from scratch each and every time


But a scope of work is so much more than a simple list of dates and activities.

Firstly, it’s your opportunity to establish your credibility as an expert freelancer. By using a scope of work template, you can guide your client through your plan in a professional and efficient manner, offering peace of mind that you know what you’re doing and that every step is accounted for.

Also, to deliver a successful project, it’s just as important to outline what you won’t be doing as part of the scope. This will save you from the dreaded “scope creep” — where additional tasks are piled onto your original remit and the project balloons in size (but not budget).

If you have a document in place where you can confidently point to it and say “that’s not what we agreed” then it should (in theory) help things run smoothly.

7 common mistakes to avoid while using a scope of work template

Using a project scope of work template helps you lay the foundation of a project, saves you time, and helps both parties avoid scope creep. Now you know how a template can help, it’s time to understand common mistakes to avoid.

Whether you are creating a master scope of work template for the first time or reusing a template already, here’s what you need to be careful of.


MISTAKE 1: Being too vague with your language.

A mistake that’s all-too-common across freelance documents in general, if you’re too ambiguous with your language when you draft your statement of work, it could come back and bite you.

You need to use plain language, avoid jargon, and make it abundantly clear what’s being delivered and when. If you don’t, you’re leaving wiggle room for interpretation on the part of your client, and this could lead to confusion, conflicts, or the entire project being derailed.

MISTAKE 2: Leaning too heavily on the client’s input.

Another mistake most freelancers will come across at least once: Putting too much faith in the client to hold up their end of the bargain. By this, we mean assigning clients important responsibilities within the SOW to help successfully deliver the project. This could be something as simple as liaising with other contractors for materials, or something more involved, like writing web copy or taking photographs.

Whenever you delegate responsibility to your client, you’re jeopardizing your deadlines because, in addition to contributing to the project, they also have a business to run. Instead, you should make provisions for delays in the SOW, or find a way to take these tasks off their plate (and bill for them, too).

MISTAKE 3: Failing to specify the number of revisions.

This harks back to mistake #1 and being vague with your language. But it’s especially important to specify the number of revisions when you draft your SOW template because, if you don’t, it could cost you a great deal of time and effort in the long-run. To protect yourself from eating into the budget, clarify that a set number of revisions are included as part of the scope, but anything over and above will need to be paid for.

MISTAKE 4: Forgetting the ‘Out of Scope’ section.

Something that’s often overlooked in the haste to produce a scope of work document, the ‘out of scope’ section could be the safety net you need. As you walk the tightrope between keeping your client happy and delivering your project on time, the last thing you need is to be tripped up by additional demands.

‘Out of scope’ gives you an escape if you’re asked to provide web copy for the website you’re designing, or take photos for the brochure you’re writing — and all without an increase to the budget. It’s also a great way to clear up any miscommunications and remind the client of your responsibilities.

MISTAKE 5: Trying to squeeze everything into one SOW.

This is a common mistake that catches out new freelancers time and again. Failing to recognise that the huge project you’ve landed is actually a number of smaller projects all strung together. So, instead of trying to fit absolutely everything into one statement of work, break it down into its requisite parts. Tackle it in stages, and prepare an SOW for each one.

MISTAKE 6: Not including a detailed schedule.

Yet another mistake where a lack of detail is the culprit (are you noticing a theme?), failing to include a clear schedule in your SOW can wreak havoc with your project. While the temptation to be broad and sweeping with dates and deadlines is there when you’re hastily pulling together the document, it pays to pause and consider precisely when you can deliver each stage of the project. “X pages by Y date” just won’t cut it. Remember: For any freelance project to be successful, both you and your client need to be on the same page throughout.

MISTAKE 7: Failing to consider the target audience.

It’s all-too-easy to get swept up in trying to simply please your client when drawing up a statement of work, but the best freelancers know to resist this urge. Often, clients will want to see additional details added to the SOW before signing it, but if these don’t add value to the end-user (i.e., the customer) then this needs to be communicated. Otherwise, you could spend time and resources delivering extra pieces of work that do nothing to move the project forward.

A note on scope of work templates vs statement of work templates

Although the terms are often used interchangeably, some freelancers tend to view the scope of work as a section within a much larger and more comprehensive document called the statement of work. In this case, the statement of work acts as an in-depth description of everything that needs to be completed to deliver a successful project — and the scope of work is how it will happen.

Some companies can be very particular about what they call these documents, so it’s important to understand why different names can be used. However, in truth, whether you call it a statement or a scope, it exists to achieve the same purpose: To set and manage expectations with the client, establish your professionalism, create trust, and ensure everyone is working towards a common goal.

What Should be Included in your Scope of Work Template

From adding business branding to your terms and conditions, here’s what your SOW should contain.

Project background

This is the first section of a statement of work. A project background outlines the key reasons behind a project. Keep it simple and short. An effective project background mentions:

  • General overview: of the entire project
  • Project needs: that help determine project tasks and activities
  • Key requirements: that are essential for successful project planning and execution


Project overview

A project overview simplifies and summarizes key project specifics. It paints an accurate picture for clients to evaluate your understanding of project requirements. Avoid adding technical details in this section. Instead, showcase the problems that a project will solve and how.

Proposed services

Proposed services are nothing but the services that freelancers intend to offer. Use this section to clearly mention services you’ll offer and consider adding granular details where you can. This will help your clients understand the value of this project and decide whether they can move the project forward and win a budget.

Our scope of work template walks you through each step


Project deliverables

The project deliverables section defines your output that you’ll deliver during a project. Consider having an in-depth conversation with clients prior to creating the list of deliverables.

Make sure to tie these deliverables to the project goal so that clients see how you add value and help them reach their goals.

When a client wants you to work with internal team members, you should divide the deliverables into two: internal and external project deliverables. This will help you have a clear vision of your duties and responsibilities.

Project schedule

A project schedule is a schedule that summarizes things to do, resources to utilize, and a timeline for completing the tasks. Depending on the client, you may use this with a work breakdown structure to organize a project in a better way.

A project schedule usually includes:

  • Key milestones: along with start dates and end dates
  • Requisites: for successful project completion
  • Dependencies: on different resources and teams for project execution
  • Responsibilities: of internal and external team members


Project outcomes

This section helps the client to evaluate whether project goals can be met or not. Completing all the project tasks generates project outputs that are different from outcomes. Outcomes are generally harder to measure and define the reason behind the project.

Acceptability criteria

This is where you outline requirements and essential conditions that you will meet for the client to accept a project submission. Talk to the client beforehand to understand their criteria preferences.

Exactly what is out of scope

The out of scope helps you set expectations of potential clients. Use this section to outline requirements that don’t fall within the project requirements. Clients may want you to deliver additional items during the project. That’s why it’s best to communicate clearly and set expectations at the onset of a project.


Advantages and Disadvantages of a Scope of Work Template

Using a scope of work template for project management makes your job easier. But, there are both pros and cons to consider.

Advantages of a scope of work template

  • Saves time: as you don’t have to create a scope of work document from scratch
  • Adds consistency: by keeping the same key sections across SOWs
  • Shows professionalism: by helping you avoid missing important details
  • Frees time: for you to work on the things you love

Disadvantages of a scope of work template

  • Forgetting to delete old information: Bonsai helps you to identify old information every time you create a new SOW
  • Failing to follow up with clients: Bonsai notifies you once an SOW has been viewed by the client and also sends automated follow-up reminders
  • Not using effective templates: Bonsai offers templates created and validated by expert freelancers

"I love the Bonsai app! It has been a game charger for my web consulting business. From the moment I started using it I was hooked because everything is easy to use and just makes sense, and I love that invoices are easily automated with a click of a button. Highly recommend! 10 out of 10!"

Siska Hines

Web Consultant & Owner of Good Lime Studio

Why you Should use Bonsai’s Templates

It isn’t that difficult to find a statement of work template online. But then, why Bonsai? The Bonsai template library doesn’t just offer you scope of work templates but a lot more.

Once you sign up for a free trial, you can create SOWs, connect them to project proposals, and manage SOWs throughout the project lifecycle.

Here’s why freelancers prefer Bonsai’s templates over the rest:

  • Completely editable templates
  • Opportunity to add custom logo and branding
  • Professional-looking industry-specific templates
  • Pre-built sections that are naturally easy to scan
  • Scope to integrate with other business management products
Bonsai's free scope of work templates are easy to edit and download

Bonsai vs Generic Scope of Work Templates

Creating a detailed SOW template takes dedication, expertise, and patience. When you are just starting freelancing, you can’t invest more time in creating SOWs. That’s perfectly normal—you’d want to focus more on different business opportunities. Expert freelancers and project managers prefer to create a master scope of work template and reuse it.

When you create a template from scratch, it may lack important sections or may not look as professional as you need it to be. Moreover, there’s no way to get these templates reviewed by experts.

Don’t worry! Bonsai’s got you covered. Bonsai templates take your freelancing business to the next level with detailed and customizable SOW templates created by experts. Let Bonsai take care of project management documents while you shoot for your North Star goal.

Features

Templates

Fast, automated workflow
Create, customize and send professional invoices in minutes.
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Notifications
Get notifications when clients view or pay your invoices.
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Automatic reminders
Optimize automatic reminders by choosing the right time to email each client.
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Preferred payment method
Use any payment system and get paid securely: Bonsai supports credit cards, bank transfer, PayPal and more.
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Partial payments
Get paid for the part of work that you just completed. Split your invoices as needed for any project.
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Automatically late fees
Set up late fees on your invoices to charge clients automatically for overdue invoices.
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Templates

Time spent creating and sending professional invoices.
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2 hours
Time spent following up with clients for late payments.
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4 hours
Time spent by clients to pay your invoices.
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30 mins
Time spent creating invoices for late fees.
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