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Understanding RASCI charts: definitions, uses, and differences from RACI

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Updated on:
May 25, 2024
May 25, 2024
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RACI chart represents Responsible, Accountable, Supportive, Consulted, and Informed order- A version of RACI matrix. It's a useful tool used for managing a project to identify roles and responsibilities throughout the project Life-cycle and ensure optimal task allocation to team members. These charts make a significant contribution to projects being deployed correctly to their stakeholder, and this finally improves the consequences of the project. The Main difference between RACI and RASCI is an additional 's' which represents support. It brings out those who provide support or resources in project hierarchy, hence enhancing Further distinction in responsibility. a correctly used RASCI matrix can significantly enhance efforts towards project management.

Introduction to RASCI charts


Getting to know RASCI charts RACI charts, still known as RASCI matrices, is an Important project management tool. It at a glance shows the roles and responsibilities of team members and clearly indicates what project step is involved. In specific, the RASCI matrix identifies the people that are responsible, accountable, supportive, Consulted, or informed for each of the project tasks. The project hierarchy created with the help of the chart makes the task Distribution efficient, And assists in setting clear expectations for project outcomes. This method encourages transparency for both stakeholders and clears up the responsibility role of every person engaged in the project.

What is a RASCI chart?

A RASCI chart, also being called a RASCI matrix, is a useful project management tool. This chart gives a clear indication of Roles and responsibilities at various times of a project Life-cycle. The acronym stands for responsible person to take the responsibility; accountable to deliver the output of the project; supportive support with the task; consulted whose inputs are required, and informed whose to be kept in the know of the task. The Purpose of the RASCI chart is In order to ensure the effective distribution of tasks among team members, Thus minimizing the confusion and increasing work performance. It gives the overall map of the project hierarchy. And can act as a guideline to the communication of the Stakeholders throughout the project.

Importance of RASCI charts in project management

RACI charts or RASCI matrix plays a fundamental role in project management. This is to ensure the effective distribution of the task among the team members through the clear definition: responsible, accountable, supportive. Consulted, informed of the associated roles and responsibilities throughout the Life-cycle of the project. It not only assists the project managers to have a clear Project hierarchy but also ensures effective management of the Stakeholder expectations. Through such charts, all the Stakeholders are well aware of their duties and expectations, thus getting a smooth workflow. This eventually gives positive outcomes for the project.

Components of a RASCI chart

A RASCI chart, an essential project management tool, refers to a tool that deals with the roles and responsibilities of the project team members throughout the project Life-cycle. It ensures effective task allocation and a clear project hierarchy that describes who is responsible, accountable, supportive, consulted, and informed (RASCI) for every project task. 

  • Responsible: Person who does the work 
  • Accountable: Person who has decision-making responsibility and ownership 
  • Supportive: Team members who help out in doing the work 
  • Consulted: Persons whose views are Asked of And who has inputted 
  • Informed: Persons who need to Be kept up-to-date On how things are going Or how things turn out 

In this way, an RASCI matrix lays out a stakeholder's commitment To inform each one towards The role one plays in bringing successful project results.

Defining the roles in RASCI

In project management, the RASCI matrix is a tool that clearly defines and assigns roles and responsibilities among team members during the project Life-cycle. The model helps optimize task distribution and the project hierarchy, enhancing overall project outcomes.

The RASCI acronym stands for:

  • Responsible: team members who complete the project tasks.
  • Accountable: stakeholder or manager who verifies and approves task completion.
  • Supportive: individuals who assist by performing secondary tasks.
  • Consulted: subject matter experts who provide necessary input or advice.
  • Informed: those who need to be aware of project decisions and progress.

Understanding the tasks in RASCI

Clear roles and responsibilities are pivotal factors that need to be defined from the very start of project management. This is important as it holds true to cross the sheer mass of project jobs during implementation. Here is where the RASCI matrix comes in. It is a tool for the assignment of tasks and defines the authority in a project. The RASCI matrix stands for responsible, accountable, supportive, consulted, and informed – helping to Delineate the various duties each member of the project team has relative to a particular project task. Now, this assures every stakeholder understands their role, the project life cycle, and how To best Contribute to the desired project outcomes. The RACI matrix, besides defining the limits of communication within the team members, helps in fostering openness and comprehension throughout the project management process.

Creating a RASCI chart


In project management, understanding Roles and responsibilities is crucial. Creating a RASCI chart simplifies this by providing a clear task distribution. The RASCI matrix is a great tool To delegate Tasks among team members and Define Their level of involvement, ultimately improving project outcomes.

The RASCI model stands for responsible, accountable, supportive, consulted, and informed. Each role is vital in the project Life-cycle. The chart Reveals project hierarchy in a lucid manner, making it a valuable tool for any stakeholder who wishes to comprehend the structure and flow of project tasks.

Step-by-step guide to building a RASCI chart

Building a RASCI chart starts by identifying all the Project Tasks needed for successful project outcomes. These Might Include activities across the project Life-cycle, from initiation through closure. The task distribution needs to be Mapped properly In the RASCI matrix to Avoid confusion Among team members.

Next, clearly define roles and responsibilities. This Involves determining who is responsible, accountable, supportive, Consulted, And informed (RASCI) for every task. Ensure That each Role is attached to a stakeholder to create a precise project hierarchy.

Lastly, Communicate The finalized RASCI chart to all stakeholders ensuring they understand their responsibilities and the expectations of others within the project management team. This Is key for successful task execution and project delivery.

Best practices for creating effective RASCI charts

In project management, A correct and focused approach to creating a RASCI chart can help define roles and responsibilities throughout the Project Life-cycle. Firstly, Organize All project tasks according to a suitable project hierarchy, which allows better task distribution. Ensure every stakeholder, from the team members to higher management, falls under the RASCI matrix designations - responsible, accountable, supportive, consulted, and informed. Lastly, revisit your RASCI chart periodically to ensure it continues to align with project outcomes and evolving team dynamics.

Benefits of using RASCI charts

Using RASCI charts in project management offers several benefits. These charts Provide clarity over Roles and responsibilities within project tasks, ensuring accurate task distribution and creating an organized project hierarchy. The RASCI matrix, an acronym derived from responsible, accountable, supportive, consulted and informed, encourages effective Communication among stakeholders, thereby enhancing project outcomes.

Throughout the project Life-cycle, RASCI charts mitigate confusion among team members, eliminate Duplication of tasks And ensure nothing slips through the cracks. The use of Such visualization tools ultimately ensures smoother operation and successful project completion.

Improving communication and collaboration

Project management heavily relies on effective communication and collaboration among team members. Understanding roles and responsibilities using tools like the RASCI matrix can eliminate ambiguity and improve task distribution. It defines who is Responsible, Accountable, Supportive, Consulted, and Informed For each project task.

Being clear on the project hierarchy helps with the flow of information and strengthens stakeholder communication, crucial in all phases of the project Life-cycle. Regular communication on project outcomes ensures everyone's on the same page and fosters a healthy collaboration environment.

Enhancing accountability and responsibility


Enhancing accountability and responsibility within project management relies heavily on defining roles and responsibilities. This Involves Clearly Distributing project tasks among team members and outlining the Project Hierarchy through tools like the RASCI matrix.

This matrix enforces the notions of Being responsible, accountable, supportive, consulted And informed throughout the project Life-cycle, providing clear leadership and direction for stakeholder interests.

By implementing such clarity, team members are more likely To commit fully to their roles, Thus Increasing the potential for successful project outcomes.

Streamlining decision-making process

Streamlining The decision-making process Vital To project management, particularly with task distribution and defining roles and responsibilities. One tool to facilitate this is the RASCI matrix, which delineates project hierarchy and the different roles of team members - responsible, accountable, supportive, consulted, and informed. This matrix assists, throughout the project Life-cycle, in keeping all stakeholders aware of the project tasks and their roles towards achieving project outcomes.

Real-world examples of RASCI charts

Corporations use RASCI charts in project management In order To delineate roles and responsibilities Amongst Team members. For instance, a software development project may use a RASCI matrix to oversee task distribution. Developers, quality assurance teams, and project managers may be responsible for core project tasks, while steering committees may be accountable for high-level project outcomes.

In a construction project life-cycle, a RASCI chart might identify various stakeholder roles, such as architects being consulted on design elements, whilst contractors are supportive in implementing them. Supervisors could be identified as responsible for daily site activities, with site managers kept informed of progress.

NGOs often use RASCI charts to map out project hierarchy in community development projects, ensuring every task has a responsible party, and stakeholders are informed of their involvement.

Using RASCI charts in marketing agencies


In marketing agencies, utilizing RASCI charts can revolutionize project management by clearly defining roles and responsibilities. The RASCI matrix Is used to distinguish who is Responsible, Accountable, Supportive, Consulted, and Informed for each project task. This aids in task distribution, settles confusion regarding project hierarchy, and enhances collaboration among team members throughout the project life-cycle.

Often, a stakeholder takes the accountable role, ensuring distinct project outcomes align with agency strategy. The result of proper RASCI implementation is an effective, efficient marketing agency with well-established, transparent responsibilities for all project tasks, and a well-understood path to project success.

Application of RASCI charts in it project management

In IT project management, the RASCI (responsible, accountable, supportive, consulted, informed) matrix plays a crucial role In defining roles and responsibilities, facilitating task distribution, and establishing the project hierarchy. It is a tool that explicitly defines the part each stakeholder plays throughout the project Life-cycle.

The RASCI charts ensure that team members clearly understand their duties and the expectations surrounding project tasks, thus enhancing the Efficiency of the team And increasing the likelihood of successful project outcomes.

Software tools for creating RASCI charts

There are plenty of software tools that help elucidate who does what and who is responsible for what, especially in the field of project management. In this area, there are many software items that help make the RASCI charts, which in turn help to identify roles and responsibilities within the project Life-cycle. They will help outline who is responsible, accountable, supportive, consulted, and informed (RASCI) for each project assignment. This way the stakeholder can describe the project hierarchy and dispersion of tasks. This way team members are awarded a clear understanding of the project outcomes and their explicit roles in it. Overall, the use of software tools while making the RASCI matrix is greatly streamlined for project management purposes.

Microsoft excel and Google sheets

Microsoft Excel and Google Sheets are equally great in their part as project management as it allows one to provide the tasks within a project to them, to the members of the project team. Both the platforms allow one to make their RASCI matrix; it's a helpful tool in the clarification of roles and responsibilities within the project, so that every individual included in the project knows where they fit in the project hierarchy. This tool also uses step-by-step tracking of the project Life-cycle, from its ideation to final project outcomes. Using excel and sheets, stakeholders can easily be informed and consulted while ensuring those responsible and accountable for project assignments are clearly identified, and the supportive ones are noted.


Smartsheet aids in project management through defining roles and responsibilities of the team members, stakeholder management, and tracking the Life-cycle of a project. It is visually led and has been noted for managing RASCI matrices effortlessly, playing a role in understanding talk distribution and the project hierarchy. This tool ensures all project tasks are distributed efficiently among team members, leading to clear accountability and better project outcomes. It provides an easy platform to manage, allocate, and monitor The progress of tasks, hence making a smartsheet an essential tool for optimum project management.


Lucidchart is an essential tool applicable in project management. It ensures effective task allocation among team members according to their roles and responsibilities. This is achieved by making a RASCI matrix that portrays who is Responsible, Accountable, Supportive, Consulted, and Informed In the structure of the project. This Ensures clear communication and accountability, leading to effective project results. Moreover, lucidchart effectively maps out the project Life-cycle. This Facilitates the identification and tracking of Key Project tasks. It also gives a clear view of the structure of stakeholders. This Facilitates coordination of efforts, as it is difficult to have misunderstandings when in the course of implementation, as the project will stumble.

Comparing RASCI and RACI charts

RASCI and RACI charts are used widely in project management to define and communicate the roles and responsibilities during the project life cycle. The charts help distribute tasks among the team members and also help in determining the hierarchy of the project, which leads to understanding project outcomes clearly. The RACI Matrix includes the responsible, accountable, consulted, and informed aspects. That is, each has in any case one individual responsible and accountable, apart from which there would most probably be stakeholders who are consulted and informed. Comparatively, the RASCI matrix adds the "supportive" element, for those who are providing cross-functional support to the project tasks. That additional element provides further clarity, thus making sure that no confusion can arise among the project stakeholders.

Understanding the additional 's' in RASCI

In project management, a RASCI chart plays a major role in the identification of roles and responsibilities, stakeholder input, and task distribution throughout the life of the project. The additional 's' in RASCI stands for 'supportive,' those team members who are helpful to the ones responsible for a task. Project hierarchy and project outcomes depend to a great extent on the effective distribution of roles. Here, those labeled as 'supportive' are helpful in project tasks, often behind the scenes, though contributing a lot to project work. The critical roles of RASCI are: responsible, accountable, supportive, consulted, informed. Each of these has different roles, and it is thus essential to identify them correctly, to make sure all project tasks get carried out smoothly.

When to use RASCI vs RACI

The RASCI Matrix is a Useful Tool in project management because it helps notably in the effective definition of the roles and responsibilities of stakeholders throughout a project Life-cycle. A RASCI matrix should Be used When your project needs backing from stakeholders in the entire cycle, thereby responsible, accountable, supportive, consulted, and informed, from which it derives that Apart from the Main Task distribution, there is room for those offering support. A RACI matrix, however, strips the supportive category and focuses at the core of project hierarchy, Which includes, Responsible accountable, consulted and informed. It is straightforward and candid, best applied where you know that the best project outreach will be sourced from those directly tasked to handle the project. The matrix is therefore best applied where the project team's roles fall into these four.

Conclusion: maximizing the use of RASCI charts

In project management, maximizing the use of RASCI charts Aids in clearly defining The roles and responsibilities during the project Life-cycle. it builds a project hierarchy, ensuring efficient task distribution among team members. The RASCI matrix, showing who is in charge, responsible, supportive, consulted, and informed of each project task, helps guide stakeholders and the one going with the project in question. Results project outcomes positively. Thus, RASCI charts prove to be indispensable tools for successful project management, providing clarity and ensuring responsibilities are accurately assigned and understood by all parties involved.

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