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Corporation Corp.
‍ Acme LLC.

Corporation Corp.

Acme LLC.

Corporation Corp.

Tech Support Invoice Template

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Date: March 8th 2023



Acme LLC.

Corporation Corp.

This Contract is between Client (the "Client") and Acme LLC, a California limited liability company (the "Coach").

The Contract is dated January 23, 2023.


1.1 Project. The Client is hiring the Coach to develop a coaching relationship between the Client and Coach in order to cultivate the Client's personal, professional, or business goals and create a plan to achieve those goals through stimulating and creative interactions with the ultimate result of maximizing the Client's personal or professional potential.

1.2 Schedule. The Coach will begin work on February 1, 2023 and will continue until the work is completed. This Contract can be ended by either Client or Coach at any time, pursuant to the terms of Section 4, Term and Termination.

The Coach and Client will meet by video conference, 4 days per month for 2 hours.

1.3 Payment. The Client will pay the Coach an hourly rate of $150. Of this, the Client will pay the Coach $500.00 (USD) before work begins.

1.4 Expenses. The Client will reimburse the Coach's expenses. Expenses do not need to be pre-approved by the Client.

1.5 Invoices. The Coach will invoice the Client in accordance with the milestones in Section 1.3. The Client agrees to pay the amount owed within 15 days of receiving the invoice. Payment after that date will incur a late fee of 1.0% per month on the outstanding amount.

1.6 Support. The Coach will not be available by telephone, or email in between scheduled sessions.


- A coaching relationship is a partnership between two or more individuals or entities, like a teacher-student or coach-athlete relationship. Both the Client and Coach must uphold their obligations for the relationship to be successful.

- The Coach agrees to maintain the ethics and standards of behavior established by the International Coaching Federation (ICF).

- The Client acknowledges and agrees that coaching is a comprehensive process that may explore different areas of the Client's life, including work, finances, health, and relationships.

- The Client is responsible for implementing the insights and techniques learned from the Coach.


3.1 Overview. This section contains important promises between the parties.

3.2 Authority To Sign. Each party promises to the other party that it has the authority to enter into this Contract and to perform all of its obligations under this Contract.

3.3 Coach Has Right To Give Client Work Product. The Coach promises that it owns the work product, that the Coach is able to give the work product to the Client, and that no other party will claim that it owns the work product. If the Coach uses employees or subcontractors, the Coach also promises that these employees and subcontractors have signed contracts with the Coach giving the Coach any rights that the employees or subcontractors have related to the Coach's background IP and work product.

3.4 Coach Will Comply With Laws. The Coach promises that the manner it does this job, its work product, and any background IP it uses comply with applicable U.S. and foreign laws and regulations.

3.5 Work Product Does Not Infringe. The Coach promises that its work product does not and will not infringe on someone else's intellectual property rights, that the Coach has the right to let the Client use the background IP, and that this Contract does not and will not violate any contract that the Coach has entered into or will enter into with someone else.

3.7 Client-Supplied Material Does Not Infringe. If the Client provides the Coach with material to incorporate into the work product, the Client promises that this material does not infringe on someone else's intellectual property rights.


This Contract is ongoing until it expires or the work is completed. Either party may end this Contract for any reason by sending an email or letter to the other party, informing the recipient that the sender is ending the Contract and that the Contract will end in 7 days. The Contract officially ends once that time has passed. The party that is ending the Contract must provide notice by taking the steps explained in Section 9.4. The Coach must immediately stop working as soon as it receives this notice unless the notice says otherwise.

If either party ends this Contract before the Contract automatically ends, the Client will pay the Contractor for the work done up until when the Contract ends. The following sections don't end even after the Contract ends: 3 (Representations); 6 (Confidential Information); 7 (Limitation of Liability); 8 (Indemnity); and 9 (General).


The Client is hiring the Coach as an independent contractor. The following statements accurately reflect their relationship:

- The Coach will use its own equipment, tools, and material to do the work.

- The Client will not control how the job is performed on a day-to-day basis. Rather, the Coach is responsible for determining when, where, and how it will carry out the work.

- The Client will not provide the Coach with any training.

- The Client and the Coach do not have a partnership or employer-employee relationship.

- The Coach cannot enter into contracts, make promises, or act on behalf of the Client.

- The Coach is not entitled to the Client's benefits (e.g., group insurance, retirement benefits, retirement plans, vacation days).

- The Coach is responsible for its own taxes.

- The Client will not withhold social security and Medicare taxes or make payments for disability insurance, unemployment insurance, or workers compensation for the Coach or any of the Coach's employees or subcontractors.


6.1 Overview. This Contract imposes special restrictions on how the Client and the Coach must handle confidential information. These obligations are explained in this section.

6.2 The Client's Confidential Information. While working for the Client, the Coach may come across, or be given, Client information that is confidential. This is information like customer lists, business strategies, research & development notes, statistics about a website, and other information that is private. The Coach promises to treat this information as if it is the Coach's own confidential information. The Coach may use this information to do its job under this Contract, but not for anything else. For example, if the Client lets the Coach use a customer list to send out a newsletter, the Coach cannot use those email addresses for any other purpose. The one exception to this is if the Client gives the Coach written permission to use the information for another purpose, the Coach may use the information for that purpose, as well. When this Contract ends, the Coach must give back or destroy all confidential information, and confirm that it has done so. The Coach promises that it will not share confidential information with a third party, unless the Client gives the Coach written permission first. The Coach must continue to follow these obligations, even after the Contract ends. The Coach's responsibilities only stop if the Coach can show any of the following: (i) that the information was already public when the Coach came across it; (ii) the information became public after the Coach came across it, but not because of anything the Coach did or didn't do; (iii) the Coach already knew the information when the Coach came across it and the Coach didn't have any obligation to keep it secret; (iv) a third party provided the Coach with the information without requiring that the Coach keep it a secret; or (v) the Coach created the information on its own, without using anything belonging to the Client.

6.3 Third-Party Confidential Information. It's possible the Client and the Coach each have access to confidential information that belongs to third parties. The Client and the Coach each promise that it will not share with the other party confidential information that belongs to third parties, unless it is allowed to do so. If the Client or the Coach is allowed to share confidential information with the other party and does so, the sharing party promises to tell the other party in writing of any special restrictions regarding that information.


Neither party is liable for breach-of-contract damages that the breaching party could not reasonably have foreseen when it entered this Contract.


8.1 Overview. This section transfers certain risks between the parties if a third party sues or goes after the Client or the Coach or both. For example, if the Client gets sued for something that the Coach did, then the Coach may promise to come to the Client's defense or to reimburse the Client for any losses.

8.2 Client Indemnity. In this Contract, the Coach agrees to indemnify the Client (and its affiliates and their directors, officers, employees, and agents) from and against all liabilities, losses, damages, and expenses (including reasonable attorneys' fees) related to a third-party claim or proceeding arising out of: (i) the work the Coach has done under this Contract; (ii) a breach by the Coach of its obligations under this Contract; or (iii) a breach by the Coach of the promises it is making in Section 3 (Representations).

8.3 Coach Indemnity. In this Contract, the Client agrees to indemnify the Coach (and its affiliates and their directors, officers, employees, and agents) from and against liabilities, losses, damages, and expenses (including reasonable attorneys' fees) related to a third-party claim or proceeding arising out of a breach by the Client of its obligations under this Contract.


9.1 Assignment​. This Contract applies only to the Client and the Coach. Neither the Client nor the Coach can assign its rights or delegate its obligations under this Contract to a third-party (other than by will or intestate), without first receiving the other's written permission.

9.2 Arbitration. As the exclusive means of initiating adversarial proceedings to resolve any dispute arising under this Contract, a party may demand that the dispute be resolved by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules.

9.3 Modification; Waiver. To change anything in this Contract, the Client and the Coach must agree to that change in writing and sign a document showing their contract. Neither party can waive its rights under this Contract or release the other party from its obligations under this Contract, unless the waiving party acknowledges it is doing so in writing and signs a document that says so.

9.4. Noticies.

(a) Over the course of this Contract, one party may need to send a notice to the other party. For the notice to be valid, it must be in writing and delivered in one of the following ways: personal delivery, email, or certified or registered mail (postage prepaid, return receipt requested). The notice must be delivered to the party's address listed at the end of this Contract or to another address that the party has provided in writing as an appropriate address to receive notice.

(b) The timing of when a notice is received can be very important. To avoid confusion, a valid notice is considered received as follows: (i) if delivered personally, it is considered received immediately; (ii) if delivered by email, it is considered received upon acknowledgement of receipt; (iii) if delivered by registered or certified mail (postage prepaid, return receipt requested), it is considered received upon receipt as indicated by the date on the signed receipt. If a party refuses to accept notice or if notice cannot be delivered because of a change in address for which no notice was given, then it is considered received when the notice is rejected or unable to be delivered. If the notice is received after 5:00pm on a business day at the location specified in the address for that party, or on a day that is not a business day, then the notice is considered received at 9:00am on the next business day.

9.5 Severability. This section deals with what happens if a portion of the Contract is found to be unenforceable. If that's the case, the unenforceable portion will be changed to the minimum extent necessary to make it enforceable, unless that change is not permitted by law, in which case the portion will be disregarded. If any portion of the Contract is changed or disregarded because it is unenforceable, the rest of the Contract is still enforceable.

9.6 Signatures. The Client and the Coach must sign this document using Bonsai's e-signing system. These electronic signatures count as originals for all purposes.

9.7 Governing Law. The validity, interpretation, construction and performance of this document shall be governed by the laws of the United States of America.

9.8 Entire Contract. This Contract represents the parties' final and complete understanding of this job and the subject matter discussed in this Contract. This Contract supersedes all other contracts (both written and oral) between the parties.



Acme LLC.

Corporation Corp.
Table of contents

You provide professional tech support services, going above and beyond to ensure the success of every job. So when it's time to request payment for your hard work, you want to send professional invoices that reflect your efforts and get you paid faster. However, you don't always have time to write and proofread each invoice you send out.

But there's an easy way to ensure all important information is covered and your invoices are perfect without exception; create a tech support invoice template. You can easily fill in the client-specific details after each job and bill your customers with minimal effort. Read on to find out the vital elements you should consider to create bulletproof invoice templates.

Note: Create unlimited invoices and automatically follow up on client payments with Bonsai's complete invoicing software. Our tools are specially designed for freelancers and small business owners looking for a simple, efficient and professional billing system. Start now and take your business to the next level!

Essential Elements of a Tech Support Invoice Template

When creating your technical support invoice template, remember all charges as well as payment instructions must be covered in a way that is simple and easy to understand for your clients. At the same time, ensure all business-related details stay in place so your accounting records are always well organized. Let's review the essential elements your template must cover.

Business Information

To begin your invoice template, add a section for your business information starting with your full name (or company name), phone number, street address, website and email address. It's also a good idea to mention any certifications and services you specialize in such as network administration, computer security, database maintenance, live online support, etc.

Make your technical support invoices unique and professional by adding your company logo, registered trademarks, and any other branding element which will also make them easily recognizable for your clients.

Client Information

Next, include your client's full name (or business name) and contact details such as billing address, phone number, and email address if you're bill your customers via email. You may also include the client ID number to easily track payments. Keep in mind, if you are providing your services to large companies or corporate clients, you must also address the invoice to the right person in charge of the accounts payable department to avoid delays in payments.

Invoice Number and Date

Make sure to assign a unique invoice number to all of your invoices as this will help you maintain your paperwork well-organized and make it easy to refer back to the invoice for any clarifications or refund requests. Include the invoice date (when it was sent out, not generated) so you can determine the payment due date and apply any penalties for late payments accordingly.

Tech Support Services Provided

The next section of your invoice template is for an itemized list of all the services you provided (software maintenance, computer debugging, etc...). Include a short description, the unit price and total cost of each task. If you bill your customers on an hourly basis, specify the time spent on each service, the hourly rate and the total labor cost. You can attach a timesheet to provide more detail as to how the billable time was spent. Add separate lines for any extra fees, parts or products sold to your clients such as travel costs or office equipment.


On the totals section of your technical support invoice template, add at least three separate lines to provide the total cost of services and products before taxes (subtotal), then add the applicable sales tax, and provide the final amount due. This is also the time to highlight any discount you may have offered to recurrent or corporate clients, referrals, first-time customers, etc. If you do so, make sure to subtract the discount amount from the subtotal before adding the taxes. Don't forget to provide a short description so your client can easily identify the discount.

Payment Details

To increase your chances of getting paid promptly, make sure your payment terms are clear and easy to understand. Include all of your accepted payment methods such as credit/debit cards, ACH transfers, cash, checks and online payments like PayPal or Stripe. Add the corresponding account numbers, mailing address, and even payment links to make this process as simple as possible for your clients.

You also want to disclose the invoice due date, applicable late fees, partial payments or payment arrangements available as well as incentives or discounts for early payments.


Finally, use any extra space at the bottom of your tech support service invoice template to leave a personal message to thank your customers for choosing your services. You can also ask them to leave you a review online or mention any additional service you think they might benefit from. This is a simple addition to help you strengthen client relationships which may lead to more work from them in the future or even a referral.

Use Our Free Tech Support Services Invoice Template

You work hard to make sure your tech support company runs smoothly. The last thing you want is another time-consuming task like creating your own invoice template. Well, skip the headache and download Bonsai's free invoice template especially designed for get you paid faster and speed up your invoicing process.

Our tech support invoice template is very easy to customize so it can fit any project to maintain consistency and professionalism on every single invoice. You can also integrate multiple payment methods and link your bank account to have instant access to your money when your invoice is paid online. But why stop there? Use Bonsai's all-in-one product suite to experience ultimate accounting and invoicing efficiency!

With our administrative tools you'll be able to automatically send invoices, payment reminders, apply late fees, split invoices for partial payments, and get viewing notifications to make sure your customers never miss your invoices! Come on board, we've got your back!

Frequently Asked Questions

Questions about this template.

How do I write a service invoice?

Start by modifying the marketing invoice template from Bonsai. Add your contact information, the invoice number, the company logo, the clients' contact information, a list of the services you supplied, and the total amount after that.

What is a technical invoice?

When a company requests payment for a new assignment, the first formal document presented to a potential customer is the invoice. It is therefore essential to have a technical invoice format to ensure that the invoice is accurate and clear.

Does Microsoft Word have a template for invoices?

With Microsoft Word, you can build an invoice from scratch. Download one of their templates, then. But the invoicing program from Bonsai is much better. Simply provide the necessary information, including your logo, and send the invoice.