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Between:


FIRST_NAME
LAST_NAME
Corporation Corp.
‍ Acme LLC.
Client

FIRST_NAME
LAST_NAME
Corporation Corp.

First_name
Last_name
Acme LLC.
Client

First_name
Last_name
Corporation Corp.

Business Questionnaire Template

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“I upped my rates and won more clients

Coaching
Contract

Date: March 8th 2023


Between:

Coach:

First_name
Last_name
Acme LLC.
Client:

First_name
Last_name
Corporation Corp.

This Contract is between Client (the "Client") and Acme LLC, a California limited liability company (the "Coach").

The Contract is dated January 23, 2023.

1. WORK AND PAYMENT.

1.1 Project. The Client is hiring the Coach to develop a coaching relationship between the Client and Coach in order to cultivate the Client's personal, professional, or business goals and create a plan to achieve those goals through stimulating and creative interactions with the ultimate result of maximizing the Client's personal or professional potential.

1.2 Schedule. The Coach will begin work on February 1, 2023 and will continue until the work is completed. This Contract can be ended by either Client or Coach at any time, pursuant to the terms of Section 4, Term and Termination.

The Coach and Client will meet by video conference, 4 days per month for 2 hours.

1.3 Payment. The Client will pay the Coach an hourly rate of $150. Of this, the Client will pay the Coach $500.00 (USD) before work begins.

1.4 Expenses. The Client will reimburse the Coach's expenses. Expenses do not need to be pre-approved by the Client.

1.5 Invoices. The Coach will invoice the Client in accordance with the milestones in Section 1.3. The Client agrees to pay the amount owed within 15 days of receiving the invoice. Payment after that date will incur a late fee of 1.0% per month on the outstanding amount.

1.6 Support. The Coach will not be available by telephone, or email in between scheduled sessions.

2.DUTIES AND RESPONSIBILITIES.

- A coaching relationship is a partnership between two or more individuals or entities, like a teacher-student or coach-athlete relationship. Both the Client and Coach must uphold their obligations for the relationship to be successful.

- The Coach agrees to maintain the ethics and standards of behavior established by the International Coaching Federation (ICF).

- The Client acknowledges and agrees that coaching is a comprehensive process that may explore different areas of the Client's life, including work, finances, health, and relationships.

- The Client is responsible for implementing the insights and techniques learned from the Coach.

3. REPRESENTATIONS.

3.1 Overview. This section contains important promises between the parties.

3.2 Authority To Sign. Each party promises to the other party that it has the authority to enter into this Contract and to perform all of its obligations under this Contract.

3.3 Coach Has Right To Give Client Work Product. The Coach promises that it owns the work product, that the Coach is able to give the work product to the Client, and that no other party will claim that it owns the work product. If the Coach uses employees or subcontractors, the Coach also promises that these employees and subcontractors have signed contracts with the Coach giving the Coach any rights that the employees or subcontractors have related to the Coach's background IP and work product.

3.4 Coach Will Comply With Laws. The Coach promises that the manner it does this job, its work product, and any background IP it uses comply with applicable U.S. and foreign laws and regulations.

3.5 Work Product Does Not Infringe. The Coach promises that its work product does not and will not infringe on someone else's intellectual property rights, that the Coach has the right to let the Client use the background IP, and that this Contract does not and will not violate any contract that the Coach has entered into or will enter into with someone else.

3.7 Client-Supplied Material Does Not Infringe. If the Client provides the Coach with material to incorporate into the work product, the Client promises that this material does not infringe on someone else's intellectual property rights.

4. TERM AND TERMINATION

This Contract is ongoing until it expires or the work is completed. Either party may end this Contract for any reason by sending an email or letter to the other party, informing the recipient that the sender is ending the Contract and that the Contract will end in 7 days. The Contract officially ends once that time has passed. The party that is ending the Contract must provide notice by taking the steps explained in Section 9.4. The Coach must immediately stop working as soon as it receives this notice unless the notice says otherwise.

If either party ends this Contract before the Contract automatically ends, the Client will pay the Contractor for the work done up until when the Contract ends. The following sections don't end even after the Contract ends: 3 (Representations); 6 (Confidential Information); 7 (Limitation of Liability); 8 (Indemnity); and 9 (General).

3. INDEPENDENT CONTRACTOR.

The Client is hiring the Coach as an independent contractor. The following statements accurately reflect their relationship:

- The Coach will use its own equipment, tools, and material to do the work.

- The Client will not control how the job is performed on a day-to-day basis. Rather, the Coach is responsible for determining when, where, and how it will carry out the work.

- The Client will not provide the Coach with any training.

- The Client and the Coach do not have a partnership or employer-employee relationship.

- The Coach cannot enter into contracts, make promises, or act on behalf of the Client.

- The Coach is not entitled to the Client's benefits (e.g., group insurance, retirement benefits, retirement plans, vacation days).

- The Coach is responsible for its own taxes.

- The Client will not withhold social security and Medicare taxes or make payments for disability insurance, unemployment insurance, or workers compensation for the Coach or any of the Coach's employees or subcontractors.

6. CONFIDENTIAL INFORMATION.

6.1 Overview. This Contract imposes special restrictions on how the Client and the Coach must handle confidential information. These obligations are explained in this section.

6.2 The Client's Confidential Information. While working for the Client, the Coach may come across, or be given, Client information that is confidential. This is information like customer lists, business strategies, research & development notes, statistics about a website, and other information that is private. The Coach promises to treat this information as if it is the Coach's own confidential information. The Coach may use this information to do its job under this Contract, but not for anything else. For example, if the Client lets the Coach use a customer list to send out a newsletter, the Coach cannot use those email addresses for any other purpose. The one exception to this is if the Client gives the Coach written permission to use the information for another purpose, the Coach may use the information for that purpose, as well. When this Contract ends, the Coach must give back or destroy all confidential information, and confirm that it has done so. The Coach promises that it will not share confidential information with a third party, unless the Client gives the Coach written permission first. The Coach must continue to follow these obligations, even after the Contract ends. The Coach's responsibilities only stop if the Coach can show any of the following: (i) that the information was already public when the Coach came across it; (ii) the information became public after the Coach came across it, but not because of anything the Coach did or didn't do; (iii) the Coach already knew the information when the Coach came across it and the Coach didn't have any obligation to keep it secret; (iv) a third party provided the Coach with the information without requiring that the Coach keep it a secret; or (v) the Coach created the information on its own, without using anything belonging to the Client.

6.3 Third-Party Confidential Information. It's possible the Client and the Coach each have access to confidential information that belongs to third parties. The Client and the Coach each promise that it will not share with the other party confidential information that belongs to third parties, unless it is allowed to do so. If the Client or the Coach is allowed to share confidential information with the other party and does so, the sharing party promises to tell the other party in writing of any special restrictions regarding that information.

7. LIMITATION OF LIABILITY.

Neither party is liable for breach-of-contract damages that the breaching party could not reasonably have foreseen when it entered this Contract.

8. INDEMNITY.

8.1 Overview. This section transfers certain risks between the parties if a third party sues or goes after the Client or the Coach or both. For example, if the Client gets sued for something that the Coach did, then the Coach may promise to come to the Client's defense or to reimburse the Client for any losses.

8.2 Client Indemnity. In this Contract, the Coach agrees to indemnify the Client (and its affiliates and their directors, officers, employees, and agents) from and against all liabilities, losses, damages, and expenses (including reasonable attorneys' fees) related to a third-party claim or proceeding arising out of: (i) the work the Coach has done under this Contract; (ii) a breach by the Coach of its obligations under this Contract; or (iii) a breach by the Coach of the promises it is making in Section 3 (Representations).

8.3 Coach Indemnity. In this Contract, the Client agrees to indemnify the Coach (and its affiliates and their directors, officers, employees, and agents) from and against liabilities, losses, damages, and expenses (including reasonable attorneys' fees) related to a third-party claim or proceeding arising out of a breach by the Client of its obligations under this Contract.

9. GENERAL.

9.1 Assignment​. This Contract applies only to the Client and the Coach. Neither the Client nor the Coach can assign its rights or delegate its obligations under this Contract to a third-party (other than by will or intestate), without first receiving the other's written permission.

9.2 Arbitration. As the exclusive means of initiating adversarial proceedings to resolve any dispute arising under this Contract, a party may demand that the dispute be resolved by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules.

9.3 Modification; Waiver. To change anything in this Contract, the Client and the Coach must agree to that change in writing and sign a document showing their contract. Neither party can waive its rights under this Contract or release the other party from its obligations under this Contract, unless the waiving party acknowledges it is doing so in writing and signs a document that says so.

9.4. Noticies.

(a) Over the course of this Contract, one party may need to send a notice to the other party. For the notice to be valid, it must be in writing and delivered in one of the following ways: personal delivery, email, or certified or registered mail (postage prepaid, return receipt requested). The notice must be delivered to the party's address listed at the end of this Contract or to another address that the party has provided in writing as an appropriate address to receive notice.

(b) The timing of when a notice is received can be very important. To avoid confusion, a valid notice is considered received as follows: (i) if delivered personally, it is considered received immediately; (ii) if delivered by email, it is considered received upon acknowledgement of receipt; (iii) if delivered by registered or certified mail (postage prepaid, return receipt requested), it is considered received upon receipt as indicated by the date on the signed receipt. If a party refuses to accept notice or if notice cannot be delivered because of a change in address for which no notice was given, then it is considered received when the notice is rejected or unable to be delivered. If the notice is received after 5:00pm on a business day at the location specified in the address for that party, or on a day that is not a business day, then the notice is considered received at 9:00am on the next business day.

9.5 Severability. This section deals with what happens if a portion of the Contract is found to be unenforceable. If that's the case, the unenforceable portion will be changed to the minimum extent necessary to make it enforceable, unless that change is not permitted by law, in which case the portion will be disregarded. If any portion of the Contract is changed or disregarded because it is unenforceable, the rest of the Contract is still enforceable.

9.6 Signatures. The Client and the Coach must sign this document using Bonsai's e-signing system. These electronic signatures count as originals for all purposes.

9.7 Governing Law. The validity, interpretation, construction and performance of this document shall be governed by the laws of the United States of America.

9.8 Entire Contract. This Contract represents the parties' final and complete understanding of this job and the subject matter discussed in this Contract. This Contract supersedes all other contracts (both written and oral) between the parties.

THE PARTIES HERETO AGREE TO THE FOREGOING AS EVIDENCED BY THEIR SIGNATURES BELOW.

Coach

First_name
Last_name
Acme LLC.
Client

First_name
Last_name
Corporation Corp.
Table of contents

A business questionnaire template is something that every business owner should know how to put together. Whether you are doing research for a new product launch or collecting data for an old one, you must know how to ask the right questions.

But how exactly do you put together a business survey? Are there any elements or styles that you need to respect? What exactly does a business survey template entail? You will find out more about this very soon.

Note: if you are a business owner who needs contract, proposal, invoice, intake, and questionnaire templates, try Bonsai. Our software lets you create these professional documents in no time and you could personalize it according to your business. Claim your 14-day free trial today.

Why Do You Need Questionnaire Templates for Your Business?

Questionnaire and client feedback form templates are some of the most cost-effective tools for gathering feedback from your customers. All you need to do is put your document together and allow the customers to fill out the rest.

The good part about these templates is that you can easily acquire them online. Programs such as Bonsai allow you to get free questionnaire templates whenever you need one.

Below, you may find the advantages of putting together your own questionnaire:

To Improve Customer Relationships

The more you know about a client, the easier it will be for you to improve customer experience and relationships. Most of your marketing is done by clients that recommend the service to one another. In this regard, you need to find your net promoter score (NPS).

Questionnaire templates can help you learn more about your buyers, creating lasting relationships. Depending on the questions used, you may even use the templates to choose brand ambassadors.

To Gather Feedback from Clients

Feedback is one of the most important factors of your business strategy. While the feedback itself is important, it is also crucial to understand it.

Once you gather public opinion and find out what's wrong, you can proceed to correct it. This will significantly improve your employee retention.

To Improve Your Customer Service

The better the customer service, the more satisfied your clients will be. If a client is satisfied, they will come back for more, while recommending your product.

Survey templates will give you an idea of what makes them happy and what doesn't. This allows you to pull the necessary strings and improve the quality of your services.

To Increase Support Team Productivity Levels

The success of your company will depend on how satisfied your workforce is. If your employees are not happy, then you can be certain that your potential customers will feel that as well.

This is why clients should not be the only ones surveyed. Your employees should have the same benefit.

The survey questions should gather data about their experience with your company, such as working conditions or suggestions they may have. This may help improve internal relationships.

Types of Questions in a Customer Service Survey Template

Each business questionnaire has a different form, depending on the target audience. Free survey templates may use mixed types for better data collection.

Overall, here are the most common questions you may find in a business survey:

Open-Ended Questions

Open-ended questions are the types that require you to put in a typed answer. These are great if you want to get meaningful, custom answers and receive proper feedback.

Closed-Ended Questions

Closed-ended questions are formulated similarly to open-ended ones, but they prompt for yes or no answers. They represent a useful tool to collect information, without intimidating your audience too much.

Rating Questions

Rating questions represent a good way for you to get an approximation from existing customers. You can ask them to rate something from one to five or offer them options to gauge their opinion.

For instance, if you are surveying for a product that your company created, you may ask what their experience was. After that, they can choose from, say, "very useful" to "no use at all."

Multiple Choice Questions

Multiple choice questions are easy to answer and will get the least bounce. This is because people will already have their answers, and all they have to do is click. The customer effort here is minimal.

Demographic Questions

Demographic questions represent a good option for market research. While they are a category of their own, they can take different shapes (open-ended, multiple choice, etc.)

Some of the questions here may be rather sensitive to the customer. You might want to be careful about what you are asking the participants, and most importantly, how you are asking it.

How to Fill In a Customer Satisfaction Survey Template

When you are creating your customer satisfaction survey template, you must keep your client in mind. Platforms such as Bonsai will provide the main structure, but you need to add your own data.

Here are the steps for filling out such a template:

Add the Company Motto and Logo

The top of the document should contain your company logo, along with your motto. It may seem trivial, but this will make the customer feel closer to you.

Seeing your motto there may improve the response rate to your business survey. They will know who they are dealing with, so they will be less apprehensive.

Briefly Describe the Business Service

Your customers will want to know what the questionnaire is about and why you are collecting data. Make sure that the client knows beforehand that the information remains anonymous.

Many of the customers may feel wary of giving truthful answers if the information is made public. To record the customer journey effectively, you may want to keep the responses for yourself.

Write Down the Questions for the Online Questionnaire

Next, you should outline the questions in your survey template. Choose them depending on how much effort you wish respondents to put in.

"Yes" and "No" surveys are hassle-free, along with multiple-choice questionnaires. The easier you make it for them, the likelier they will be to fill it out.

Collect Data About the Questionnaire Filler

The more you know about your customer, the better it will be for your business. This is why you should collect details about the person.

You should not inquire about personal information during your survey questions. If you ask them for their name or their phone number, they might not even complete the questionnaire at all.

Go for questions such as "what they like", or "what their needs and desires are". These questions are good for business, as they help you shape a better product.

The Bottom Line

A business questionnaire template can be very helpful in improving your company's services. You can create the survey from scratch, or you may use free survey templates for that purpose.

Just remember to keep your respondents in mind as you shape the questions. The easier they are to approach, the more responses you will get.

Frequently Asked Questions

Questions about this template.

How do you create a business questionnaire?

Sign up and try Bonsai to create questionnaire forms instantly. Our software lets you design professional looking forms and personalize it to your business.

Is there a questionnaire template in Word?

Yes, there are questionnaire templates in Word--however, Bonsai's software is a lot easier to use. Plus you'll get access to other intake form, invoice, proposal and contract templates you can use to run your business.

What are the qualities of a good questionnaire?

There are many qualities of a great questionnaire. 1. The questionnaire should be the appropriate length. 2. Simple and easy to understand terminology should be used. 3.The questions ought to make sense. 4. The terms used are appropriately defined. 5. The questions need to be well organized.