A chair massage can be the perfect introduction for new massage customers. It's an excellent opportunity to give clients a taste of your work and turn them into regular customers. While these massage sessions may be short, implementing a chair massage intake form before you begin can really help you get relevant information regarding their specific needs so you can make a better first impression.
Chair massage clients frequently report pain in their neck, head, shoulders, hands, arms, or back, so by finding out this information you can educate your clients on the benefits of a complete massage therapy and other focused treatments.
This questionnaire doesn't have to be long. With just a few questions you can get a good idea of what the client needs so you can decide on the best massage techniques for them. But what is it exactly that you should be asking in your intake form? Read on to find out!
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Essential Elements to Include in Your Chair Massage Intake Forms
The main goal of your chair massage intake form is not just to collect the customer's contact information, but also to gain a better knowledge of their expectations, medical conditions and discover any red flags that may prevent you from offering high-quality services. Here are some of the main aspects you should consider including when creating your own intake document.
To begin your chair massage intake form, add a small section to collect the client's full name and basic contact details such as phone number and email address. This will be especially beneficial if you want to send them any offers or invite them to your membership programs. In these circumstances, it might also be useful to ask for the client's date of birth, mailing address and if there are any specific products or services from your offering they're interested in.
Next, check whether they have any pre-existing medical issues or anything else that might put them in danger while using specific tactics. Ask about current drugs and the medical condition they are treating, any big accidents or recent operations, and whether they have any allergies or sensitivities, especially in the areas of the body you are about to massage.
To make this process faster for the client you can include a list of possible medical conditions and include a picture where they can easily identify their sensitive body areas.
It's also useful to find out if they have ever seen a professional massage therapist or chiropractor and how often, or if this is their first time getting a chair massage. You may ask if the client has any concerns regarding the procedure and if there are any areas they would like to address during the massage.
You can have the client sign a separate chair massage consent form, or include the consent clause at the end of your intake form. This section should provide enough information for the client to be fully aware of the different sorts of massage that you might utilize, any massage alternatives available, risks that they might be subject to, and explicitly state their full right to ask any questions or stop the procedure at any time. This way you protect your business from any liability in case something goes wrong.
Create the Perfect Client Intake Forms With Bonsai
If you consider adding chair massage to your business, you will need a way to collect information from your clients. A chair massage intake form can help you do this quickly and easily. This can be used to collect information about your client's health history, as well as their preferences for massage.
Having a chair massage intake form is important for several reasons. It helps the therapist understand the client's health history and any conditions that must be considered during the massage. It also helps the therapist customize the massage to the individual's needs and preferences. And lastly, it helps build a rapport with the client and ensure that the client feels comfortable during the session.
Ready to create your own client intake forms? Make it simple with Bonsai's lightweight client form builder! You can quickly create professional and branded documents to easily print or share with your clients online via email, or URL link. You can also create a massage intake form template and embed it into your business website to help boost your lead generation.
Our forms are fully customizable so you can add as many questions as you need with your preferred answer format, rearrange form fields and incorporate your own branding elements. Sign up for a 14-day free trial today and join the thousands of independent professionals who are already reaping all the benefits Bonsai has to offer.
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